Who We Are

Reach Out Migration is a family business that loves to help families migrate to Australia. 

We are based in Canberra, the nation’s capital, and specialise in achieving permanent residency for our clients through either the General Skilled Migration, Employer Nomination Scheme or Family streams. Our business has grown quickly over recent years through referrals from very satisfied clients, yet still maintains the ability to offer personalised care and attention to each and every client.

Reach Out Migration’s Principal Practitioner is Angelica (‘Gigi’) O’Sullivan MARN 0961119 and her MARA registration information can be found here.

As a registered migration agent, Gigi is qualified to help you with your visa application and can deal with the Department of Immigration and Border Protection and other organisations, such as assessing authorities and State and Territory agencies, for you.

At Reach Out Migration, we must meet professional standards and will only encourage you to proceed with an application if you have a realistic chance of being granted a visa.  We will work with you every step of the way, making sure you feel completely informed, involved and in control.

See the testimonials from our very satisfied clients.

As a registered migration agent, we can and cannot do the following:

Can	Cannot
can explain which visa options are available to you, and recommend a suitable option	cannot guarantee your application will be successful
can prepare documents for your visa application	cannot help you get a visa if you do not meet the visa requirements
can lodge a well-prepared application with all required documents, which can make it easier and faster to get a decision from the Department	cannot guarantee faster processing of your application
can contact the Department or other organisations to discuss or ask questions about your application

Source: Office of the Migration Agents Registration Authority

Contact us now to find out how we can help you achieve your dream of migrating to Australia or get started with a Free Online Assessment to see if you qualify for migration to Australia.

Using a Registered Migration Agent

In Australia, only registered migration agents can legally give immigration assistance – and to do this, they must be listed on the Register of Migration Agents, held by the Office of the Migration Agents Registration Authority (MARA).

Click here to watch MARA videos and find out what you can expect from a Registered Migration Agent.

Engaging the services of a registered migration agent has many benefits and not using one has many risks as shown below:

What are the benefits of using a registered migration agent? Registered agents:	What are the risks of using a person who is not registered? A person who is not registered:
must have a good and up-to-date knowledge of Australia’s immigration law and procedures	might have only limited knowledge of Australia’s immigration law and procedures
are bound to act in your legitimate interests and give you accurate advice through a Code of Conduct	might give incorrect advice, make false promises, or try to take advantage of your situation
must manage your money in a separate account until services are provided, and have their accounts audited from time to time	might not handle your money the right way (some have taken large amounts of cash from their clients)
must keep proper client records for seven years	might not keep proper files and misplace your important documents, including original ones
are authorised to represent you and must tell you about your visa outcome in a timely manner	have no obligation to tell you about your visa outcome
must keep a professional library with direct access to migration regulations
undertake continuing professional development in order to maintain knowledge of migration regulations and policy
charge fees that are appropriate for the complexity of the work undertaken

Registered migration agents are required to provide the Consumer Guide to clients after agreeing to do work for them and before formally commencing the work.

Source: Office of the Migration Agents Registration Authority